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Privacy Policy

1. Introduction

Welcome to EK bite, a service provided by Shailputri Nutritions OPC Pvt Ltd. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines the types of information we collect, how we collect it, and how we use and safeguard that information. By using our website, www.ekbite.com, you consent to the practices described in this policy.

 

2. Information We Collect

Personal Information: We collect personal information, including your name, email address, mailing address, and phone number, through online forms when you voluntarily provide it to us.

 

3. Purpose of Collecting Information

We collect your personal information for the following purposes:

  • Order Processing: To fulfill orders and provide you with the products and services you have requested.

  • Newsletter Subscriptions: To send you updates, promotions, and information related to our products and services if you subscribe to our newsletter.

  • Customer Support: To assist with inquiries and provide customer support.

 

We may use your Non-Personal Information or Usage Information for internal business purposes, such as data analysis, research, developing new products and/or features, enhancing and improving existing products and services and identifying usage trends. Subject to and in accordance with applicable laws, we have the right to use your Information for the purpose of conducting promotional/marketing related activities on the Website, including but not limited to, using your Personal Information for making posters/banners to promote our services.

 

4. Sharing of Personal Information

We maintain your Information in electronic form on our devices and on the equipment of our employees. The Information is made accessible to employees, agents or partners and third-parties only on a need-to-know basis.

We do not rent, sell, or share Information with other people or with other non-affiliated entities, except with your consent or to provide services you have requested for or under the following circumstances:

  • We may share Information with our partners, and affiliates to contact you via email, phone, or otherwise for the provision of services being availed by you on the Website.

  • In order to process your transactions, we may direct you to a payment gateway service provider of our own choice, which may have access to the Information provided by you while making such payment.

  • We may engage third party vendors and/or contractors to perform certain support services, who may have limited access to Information.

  • We may share Information with government authorities in response to subpoenas, court orders, or other legal process; to establish or exercise legal rights; to defend against legal claims; or as otherwise required by law. This may be done in response to a law enforcement agency’s request.

 

5. COOKIES and Tracking Technologies

We use cookies and/or other tracking technologies to distinguish you from other users of the services and to remember your preferences on the Website. This helps us to provide you with a good experience when you use the services on the Website and also allows us to improve such services. Cookies are text files we place in your computer’s browser, mobile phone, tablet or other devices to store your preferences. Cookies, by themselves, do not tell us your e-mail address or other personally identifiable information unless you choose to provide this information to us, for example, registering on the Website. They are designed to hold a marginal amount of data specific to a particular user. However, once you choose to furnish the Website with personally identifiable information, this information may be linked to the data stored in the cookie. We use cookies to understand your usage and to improve the content and offerings on the Website. For example, we may use cookies to personalize your experience on the Website (e.g., to recognize you by name when you return to the Website) and save your password in password-protected areas, and enable you to use shopping carts on the Website. We may also use cookies to offer you products, programs, or services. Cookies may be placed on the Website by third-parties as well, the use of which we do not control.

Session cookies are automatically deleted from your hard drive once a session ends, and most cookies are session cookies. You may decline the cookies, however, if you decline the cookies, you may be unable to use certain features on the Website and you may be required to re-enter your password frequently. You may opt to leave the cookie turned on.


 

6. Data Security

We take reasonable measures to protect the personal information we collect, including encryption and access controls.

  1. Data Retention

  • We shall store your Personal Information at least for such period as may be required and permitted by law or for a period necessary to satisfy the purpose for which the Personal Information has been collected. These periods vary depending on the nature of the information and your interactions with us.

  • For example, if you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

  • You agree that you will not submit any false information or any illegal or damaging content to the Website.

  • We reserve the right to terminate access to or the ability to interact with the Website in response to any concerns we may have about false, illegal, or damaging content, or for any other reason, in our sole discretion.

 

7. User Rights

We do not provide users with the ability to access, update, or delete their personal information as we retain this data for a limited period, after which it is securely deleted.

 

8. Minors

We do not intend to attract anyone under the relevant age of consent to enter into binding legal contracts under the laws of their respective jurisdictions. We do not intentionally or knowingly collect Personal Information through the Website from anyone under that age. We encourage parents and guardians to be involved in the online activities of minor to ensure that no Personal Information is collected from a minor without their prior consent. If you are using the Website on behalf of someone else, including but not limited to, on behalf of your minor child/children/employer, you represent and warrant that you are authorised by such person to accept this Policy on their behalf and to consent on behalf of such person to our use of such person’s Personal Information as described in this Policy.

 

9. International Data Transfers

We do not engage in international data transfers.

 

10. Contact Us

If you have any privacy-related concerns or questions, you can contact us at:

Email: Contact@ekbite.com

Office Address: Shailputri Nutritions OPC Pvt Ltd, Plot no: 30/542, Radhekunj, Gajapati nagar, Bhubaneswar, Odisha, India- 751005.

11. Notification of Changes

If we make changes to our privacy policy, we will notify you through email.

 

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